Susan Nauss Exon, J.D., L.L.M.

Independent Conflict Resolution Professional
Senior Mediator/Arbitrator
Professor of Law
University of La Verne College of Law

Available Throughout Southern California
(951) 323-6280

Practice Areas

Legal Malpractice, Employment, Wrongful Termination, Breach of Contract, Real Estate and Construction Defect, Business Torts, Unfair Competition, Trademarks and Trade names, Personal Injury, Insurance Coverage and Bad Faith Defense, Civil Rights, Equal Protection, Antitrust, RICO, and Municipal Law.

ADR Philosophy

Studies show that the most successful mediators are those who develop a rapport with mediation participants, and the most satisfied parties are those who have prepared well for mediation. Susan Exon strives to achieve these goals. Since mediator style is not the best predictor of successful mediations, she offers a 360-degree style in which she suggests ideas for mediation preparation, facilitates communication and serves in a directive capacity as needed. Exon brings to the table patience, perseverance, perpetual optimism and past experience since 1998.


Susan has been licensed to practice law in the State of California since 1990. As a business litigator while she practiced at Best, Best & Krieger, LLP, her areas of emphasis included: real estate and construction defect, business torts, unfair competition, trademarks and trade names, wrongful termination, civil rights, equal protection, antitrust, RICO, redevelopment and CEQA. Susan served as a Judge Pro Tem in 1996 for the San Bernardino County Courts.

Today, Susan is a Professor of Law at the University of La Verne College of Law, where she has been teaching Mediation, Negotiation, ADR, Civil Procedure, Professional Responsibility, and related seminars since 1999. She received a LL.M. in Dispute Resolution from Pepperdine University in 2006. She has 30 years of experience as a business litigator, law professor, practicing mediator and arbitrator.

Susan speaks frequently on ethical and ADR topics; she has been a featured speaker for the PBS television show, Contemporary Legal Issues. She has published extensively on mediation ethics and civil procedure topics. Her first textbook, Advanced Guide for Mediators, was published in April 2014 and is available on Amazon. Her current research explores how mediators can develop trust and rapport in an online dispute resolution environment.

Susan served as co-chair of the Ethics Committee for the American Bar Association’s Section of Dispute Resolution for several years until 2013, served as an invited member of the Section’s Ethical Guidance Committee (2010-2019), and on a Civil Procedure panel of experts for the Legal Education, ADR, and Problem-Solving (LEAPS) Task Force.


  • LL.M. in Dispute Resolution, Pepperdine University School of Law, Institute for Dispute Resolution (2006)
  • J.D., University of Wyoming College of Law (1989)
  • A.S.B.D., Central Pennsylvania College (1978)

Professional Affiliations & Memberships

  • Licensed by State Bar of California 1990
  • Member, American Bar Association
  • Former Co-Chair, Ethics Committee, Section of Dispute Resolution
  • Member, Ethical Guidance Committee, Section of Dispute Resolution
  • Panel Expert, Legal Education, ADR, and Problem-Solving (LEAPS) Task Force, Section of Dispute
  • Member, Riverside County Bar Association
  • Admitted to Practice Before the United States District Court for the Central District of California
  • Admitted to Practice Before the United States Court of Appeal for the Ninth Circuit
  • Admitted to Practice Before the United States Supreme Court
  • Member, Association for Conflict Resolution
  • Mediator and Arbitrator Panelist, RCBA Dispute Resolution Service, Inc.
  • Mediation Panelist, Riverside County Superior Court
  • Member, ADR Committee for the Riverside County Superior Court
  • Panelist, Department of Community Action, Riverside County Small Claims Court
  • Panelist, California Arbitration & Mediation Services


Born and raised in Pennsylvania, Susan worked as a paralegal before matriculating to law school in Wyoming. Susan is a nationally known ADR expert and author. She has two children and two grandchildren. In her spare time, Susan enjoys traveling, gardening, and outdoor activities.